

Higher Sales With AI
Higher Sales With AI
Decline in Returns
Decline in Returns
+17%
+17%
Sales increase
Sales increase
–8%
–8%
Returns decrease
Returns decrease
99%+
99%+
Accuracy Rate
Accuracy Rate
1 -
1 -
Tudors x Loop Smart AI: Record Sales, Fewer Returns
Tudors x Loop Smart AI: Record Sales, Fewer Returns
Tudors x Loop Smart AI: Record Sales, Fewer Returns
In just eight weeks, Tudors revolutionized its online shopping experience with the power of AI. By integrating Loop Smart AI into their marketplace store, they achieved a historic surge in sales while drastically reducing returns.
This partnership became a turning point for customer experience, proving how automation and intelligent recommendations can unlock both operational efficiency and revenue growth.
In just eight weeks, Tudors revolutionized its online shopping experience with the power of AI. By integrating Loop Smart AI into their marketplace store, they achieved a historic surge in sales while drastically reducing returns.
This partnership became a turning point for customer experience, proving how automation and intelligent recommendations can unlock both operational efficiency and revenue growth.
In just eight weeks, Tudors revolutionized its online shopping experience with the power of AI. By integrating Loop Smart AI into their marketplace store, they achieved a historic surge in sales while drastically reducing returns.
This partnership became a turning point for customer experience, proving how automation and intelligent recommendations can unlock both operational efficiency and revenue growth.
2 -
2 -
The Challenge: Holiday Rush Meets Customer Bottlenecks
The Challenge: Holiday Rush Meets Customer Bottlenecks
March 2025 brought an unprecedented challenge for Tudors’ online marketplace store. With Ramadan Bayram on the horizon, online traffic skyrocketed. One recurring question dominated customer inquiries:
“Which size is right for someone who is X cm tall and Y kg?”
While simple on the surface, these questions consumed hours of the customer support team’s time. Agents were stuck repeating answers, and many potential customers—frustrated by slow responses—abandoned their carts entirely. The result? Lost sales, overwhelmed teams, and a system under pressure at exactly the wrong moment.
March 2025 brought an unprecedented challenge for Tudors’ online marketplace store. With Ramadan Bayram on the horizon, online traffic skyrocketed. One recurring question dominated customer inquiries:
“Which size is right for someone who is X cm tall and Y kg?”
While simple on the surface, these questions consumed hours of the customer support team’s time. Agents were stuck repeating answers, and many potential customers—frustrated by slow responses—abandoned their carts entirely. The result? Lost sales, overwhelmed teams, and a system under pressure at exactly the wrong moment.
March 2025 brought an unprecedented challenge for Tudors’ online marketplace store. With Ramadan Bayram on the horizon, online traffic skyrocketed. One recurring question dominated customer inquiries:
“Which size is right for someone who is X cm tall and Y kg?”
While simple on the surface, these questions consumed hours of the customer support team’s time. Agents were stuck repeating answers, and many potential customers—frustrated by slow responses—abandoned their carts entirely. The result? Lost sales, overwhelmed teams, and a system under pressure at exactly the wrong moment.
3 -
3 -
The Solution: AI That Answers Before Customers Can Click Away
The Solution: AI That Answers Before Customers Can Click Away
In April 2025, Tudors deployed the Loop Smart AI Assistant on their marketplace store. This 24/7 intelligent solution was designed not only to handle repetitive questions instantly but to offer real-time product and size recommendations tailored to each customer’s profile. Whether someone needed guidance on fit, detailed shipping information, or help navigating product options, the AI could deliver clear and accurate answers in seconds—without requiring human intervention.
With over 94% of customer queries resolved automatically, the support team was freed from low-value tasks and could focus on strategic, relationship-building interactions. What once caused bottlenecks now became an opportunity to engage and convert more shoppers.
In April 2025, Tudors deployed the Loop Smart AI Assistant on their marketplace store. This 24/7 intelligent solution was designed not only to handle repetitive questions instantly but to offer real-time product and size recommendations tailored to each customer’s profile. Whether someone needed guidance on fit, detailed shipping information, or help navigating product options, the AI could deliver clear and accurate answers in seconds—without requiring human intervention.
With over 94% of customer queries resolved automatically, the support team was freed from low-value tasks and could focus on strategic, relationship-building interactions. What once caused bottlenecks now became an opportunity to engage and convert more shoppers.
In April 2025, Tudors deployed the Loop Smart AI Assistant on their marketplace store. This 24/7 intelligent solution was designed not only to handle repetitive questions instantly but to offer real-time product and size recommendations tailored to each customer’s profile. Whether someone needed guidance on fit, detailed shipping information, or help navigating product options, the AI could deliver clear and accurate answers in seconds—without requiring human intervention.
With over 94% of customer queries resolved automatically, the support team was freed from low-value tasks and could focus on strategic, relationship-building interactions. What once caused bottlenecks now became an opportunity to engage and convert more shoppers.
4 -
4 -
Measurable Impact in Just 8 Weeks
Measurable Impact in Just 8 Weeks
Measurable Impact in Just 8 Weeks
The results were immediate and striking. During the Kurban Bayram period, Tudors experienced a 30% increase in sales compared to the previous month, marking the most successful holiday season in the brand’s history.
At the same time, return rates dropped by 8% thanks to accurate product and size recommendations, which significantly reduced incorrect orders.
Customer engagement also soared.
The AI assistant seamlessly handled over 12,500 questions each month with an accuracy rate of 99%, giving customers the confidence to ask more, explore more, and ultimately buy more—without overwhelming the existing support team.
For the same operational cost, Tudors effectively quadrupled the volume of customer interactions.
The results were immediate and striking. During the Kurban Bayram period, Tudors experienced a 30% increase in sales compared to the previous month, marking the most successful holiday season in the brand’s history.
At the same time, return rates dropped by 8% thanks to accurate product and size recommendations, which significantly reduced incorrect orders.
Customer engagement also soared.
The AI assistant seamlessly handled over 12,500 questions each month with an accuracy rate of 99%, giving customers the confidence to ask more, explore more, and ultimately buy more—without overwhelming the existing support team.
For the same operational cost, Tudors effectively quadrupled the volume of customer interactions.
The results were immediate and striking. During the Kurban Bayram period, Tudors experienced a 30% increase in sales compared to the previous month, marking the most successful holiday season in the brand’s history.
At the same time, return rates dropped by 8% thanks to accurate product and size recommendations, which significantly reduced incorrect orders.
Customer engagement also soared.
The AI assistant seamlessly handled over 12,500 questions each month with an accuracy rate of 99%, giving customers the confidence to ask more, explore more, and ultimately buy more—without overwhelming the existing support team.
For the same operational cost, Tudors effectively quadrupled the volume of customer interactions.
5 -
5 -
Beyond the Numbers: Sustained Growth and Efficiency
Beyond the Numbers: Sustained Growth and Efficiency
This wasn’t just a short-term boost. With Loop Smart AI in place, Tudors saw a transformation in the way their business operated. Customer service agents were no longer buried in repetitive inquiries, allowing them to focus on high-impact activities like personalized outreach and upselling.
Even after the holiday surge, sales remained strong, declining by only 10% in the post-Bayram period compared to typical sharp drops.
In fact, overall revenue continued to hover 17% above pre-AI levels, showing that the solution had long-term benefits far beyond seasonal peaks.
Most importantly, customer satisfaction improved noticeably, as instant and accurate answers built trust and improved conversion rates.
This wasn’t just a short-term boost. With Loop Smart AI in place, Tudors saw a transformation in the way their business operated. Customer service agents were no longer buried in repetitive inquiries, allowing them to focus on high-impact activities like personalized outreach and upselling.
Even after the holiday surge, sales remained strong, declining by only 10% in the post-Bayram period compared to typical sharp drops.
In fact, overall revenue continued to hover 17% above pre-AI levels, showing that the solution had long-term benefits far beyond seasonal peaks.
Most importantly, customer satisfaction improved noticeably, as instant and accurate answers built trust and improved conversion rates.
This wasn’t just a short-term boost. With Loop Smart AI in place, Tudors saw a transformation in the way their business operated. Customer service agents were no longer buried in repetitive inquiries, allowing them to focus on high-impact activities like personalized outreach and upselling.
Even after the holiday surge, sales remained strong, declining by only 10% in the post-Bayram period compared to typical sharp drops.
In fact, overall revenue continued to hover 17% above pre-AI levels, showing that the solution had long-term benefits far beyond seasonal peaks.
Most importantly, customer satisfaction improved noticeably, as instant and accurate answers built trust and improved conversion rates.
6 -
6 -
A Word from Tudors
A Word from Tudors
As Tudors Co-founder Yaşar Ayaydın put it,
“Loop Smart's AI solution turned what could have been a period of overwhelming demand into our biggest opportunity. Our sales broke records, returns dropped, and our team could finally focus on the work that truly matters—building a stronger connection with our customers.”
This is a reflection of how AI can reshape not just a single campaign, but an entire approach to customer experience and operations.
As Tudors Co-founder Yaşar Ayaydın put it:
“Loop Smart's AI solution turned what could have been a period of overwhelming demand into our biggest opportunity. Our sales broke records, returns dropped, and our team could finally focus on the work that truly matters—building a stronger connection with our customers.”
This is a reflection of how AI can reshape not just a single campaign, but an entire approach to customer experience and operations.
As Tudors Co-founder Yaşar Ayaydın put it,
“Loop Smart's AI solution turned what could have been a period of overwhelming demand into our biggest opportunity. Our sales broke records, returns dropped, and our team could finally focus on the work that truly matters—building a stronger connection with our customers.”
This is a reflection of how AI can reshape not just a single campaign, but an entire approach to customer experience and operations.
7 -
7 -
Your Store Could Be Next
Your Store Could Be Next
Loop Smart AI integrates seamlessly with online marketplace stores and delivers measurable ROI within just two months. If you want to convert customer questions into sales, reduce returns, and give your team the freedom to focus on what really matters, we’re ready to help.
Loop Smart AI integrates seamlessly with online marketplace stores and delivers measurable ROI within just two months. If you want to convert customer questions into sales, reduce returns, and give your team the freedom to focus on what really matters, we’re ready to help.
Book a demo
Book a demo
Fill out the form to get started.
Fill out the form to get started.
Tudors Case Study
© Loop Smart AI 2025